At The Honey Stone Studio, we specialise in premium personalised greeting cards in the UK, printed to order in our Cotswolds studio on luxury 300gsm textured cardstock.

To ensure your custom card is produced exactly as intended, please review the guidelines below before placing your order.

These personalisation guidelines form part of our ordering terms and apply to all custom greeting cards.

How to Personalise Your Greeting Card

When ordering a personalised card online:

Enter names, dates and messages exactly as you would like them printed.
Carefully check spelling, punctuation and capitalisation.
Review all details before completing checkout.

All personalised greeting cards are printed directly from the information submitted at the time of purchase.

We do not amend wording unless specifically requested before printing begins.

Text Formatting & Capitalisation

For all personalised greeting cards:

Text is printed exactly as entered.
We do not automatically correct spelling or grammar.
Uppercase text will be printed in uppercase.
Lowercase text will be printed in lowercase.

This ensures full accuracy and respects your intended wording.

Character Limits for Personalised Cards

Each custom card design has layout spacing to maintain premium print quality.

If your message exceeds the recommended character limit:

Font size may be adjusted slightly.
Longer messages may affect overall layout balance.

If you are unsure whether your wording will fit, please contact us before placing your order.

What Happens If No Personalisation Is Provided?

If a personalisation field is left blank:

The card will be printed with the standard design only.

We are unable to delay dispatch to request missing details unless you contact us immediately after ordering.

Proofs for Personalised Greeting Cards

We do not automatically provide digital proofs unless stated in the product description.

If you would like a preview before printing:

Please request this at the time of ordering.
Dispatch times may be extended where proofs are requested.

Once printing has started, amendments cannot be guaranteed.

For urgent corrections, email:

sales@thehoneystonestudio.co.uk

Returns Policy for Personalised Cards (UK Law)

Under the Consumer Contracts Regulations 2013, personalised goods are exempt from the standard 14-day cancellation period.

As all personalised greeting cards are made to your specifications:

Personalised cards cannot be returned or refunded unless:

The item arrives damaged, or
There is a production error caused by us.

Customers are responsible for ensuring all names, dates and messages are correct at checkout.

Premium Quality Printing – What to Expect

Every personalised card is:

Printed in-house in the UK
Produced on thick 300gsm textured cardstock
Paired with a recycled kraft envelope
Supplied in a protective sleeve
Shipped in a hard-backed envelope for safe delivery

Our focus is on delivering high-quality personalised greeting cards with professional print finish and careful packaging.

Frequently Asked Questions – Personalised Cards UK

Can I return a personalised greeting card?

Personalised cards cannot be returned unless damaged or incorrectly printed due to our error.

Will you correct spelling mistakes?

No. We print exactly what is entered at checkout.

Can I change my personalisation after ordering?

Do you send proofs before printing?

Proofs are only provided if requested at the time of purchase.

How long does personalised card printing take?

Orders placed before 12pm (Monday–Friday) are typically dispatched the same day.

Why Choose The Honey Stone Studio for Personalised Cards?

UK-based personalised greeting card printing
Same-day dispatch before 12pm
Luxury textured cardstock
Protective premium packaging
Carefully quality checked in-house

We combine thoughtful design with premium materials to deliver personalised greeting cards that feel truly special.